To be successful we believe a strong link of daily communications is essential. We plan to establish a system where our Account Managers will make frequent visits. We are confident that the people who know us best, our clients and our employees, will support our claim of consistently demonstrating our commitment to quality. The true evaluation of security companies is the retention of clients with out hesitation!

PSG carefully selects and trains managers and support personnel who posses strong leadership qualities, sound and ethical business and professional backgrounds and who have demonstrated dedication and commitment to professionalism. PSG executive staffs embrace a philosophy committed:

1. To implement methods to carry out our commitment, to be the best in the industry.
2. To direct and motivate our personnel to meet client needs.
3. To provide prompt and effective operational, logistical and administrative support to all of our accounts.

The General Manager, Assistant Operations Manager, Administrative staff, Security Supervisors and Field Supervisors, support all of our operations. The number of Field Supervisors is adequate to support our base of operations, geographical requirements and the other logistical factors. Generally our client’s first and most expedient line of contact is with our dispatcher. In most instances we are able to resolve any problem a client may encounter. Our field inspectors are strategically headquartered and are also readily accessible to our clients. Each Field Inspector continually monitors all accounts in his/her respective region. The PSG organization maintains and emphasizes an open door policy for the benefit of our clients and our employees. In addition to our supervisors and General Manager, the owners and our quality assurance department whose sole function is to ensure customer satisfaction regularly poll our clients. This department is unhampered by any red tape' and reports directly to the Chief Operations Officer thereby ensuring expeditious response to any of our clients in need of support. Finally our Chief Operations Officer encourages comments, and where necessary, criticism from our customers and employees. We are available twenty -four hours a day to our clients to discuss and resolve any concerns.